Effective Date: June 30, 2025

Welcome to Wavekix.com – your trusted online grocery destination. These Terms and Conditions govern your use of our website and services. By accessing or using Wavekix.com, you agree to comply with and be bound by these terms.

1. Use of the Website

  • You must be at least 18 years old to use our services.
  • You agree not to use the website for any unlawful or unauthorized purpose.
  • Wavekix.com reserves the right to suspend or terminate access to anyone who violates these terms.

2. Account Registration

  • To place orders, you may need to create an account with accurate, complete information.
  • You are responsible for maintaining the confidentiality of your account and password.
  • Please notify us immediately of any unauthorized use of your account.

3. Orders and Payments

  • All prices on Wavekix.com are listed in INR and include applicable taxes unless stated otherwise.
  • Product availability is subject to change without notice.
  • Payments must be made through our secure online gateway using supported methods.
  • Once an order is placed, it is processed promptly. Cancellations may not always be possible.

4. Delivery Policy

  • We aim to deliver orders on the scheduled date and time. Delays due to unforeseen events may occur.
  • Delivery charges may apply based on your location and order amount.
  • You are responsible for being available to receive your order. In case of failed delivery, rescheduling may incur additional fees.

5. Returns and Refunds

  • We strive for 100% customer satisfaction.
  • Perishable goods (like fresh produce or dairy) are non-returnable unless damaged or incorrect.
  • Report issues within 24 hours of delivery to [email protected].
  • Refunds, if applicable, will be processed within 5–7 business days to the original payment method.

6. Product Descriptions

  • We aim to provide accurate and up-to-date product details.
  • Wavekix.com does not guarantee that all product descriptions, images, or other content are error-free. If a product offered by us is not as described, your only remedy is to return it in unused condition.

7. Intellectual Property

  • All content on this website (text, images, logos, design, code) is the property of Wavekix.com.
  • You may not reproduce, distribute, or exploit any content without prior written consent.

8. Limitation of Liability

  • Wavekix.com is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the website or services.
  • We do not guarantee uninterrupted or error-free service, though we strive to keep the platform smooth and secure.

9. Modifications

  • We may update these Terms & Conditions at any time.
  • Changes will take effect immediately upon posting on this page.
  • Continued use of the site after changes indicates your acceptance of the updated terms.

10. Governing Law

  • These Terms are governed by the laws of India.
  • Any disputes will be subject to the exclusive jurisdiction of the courts in New Delhi, India.

11. Contact Information

If you have any questions about these Terms and Conditions, reach out to us at:

Email: [email protected]
Phone: +91-9876543210
Address: Wavekix.com, New Delhi, India
Website: www.wavekix.com